People think they can get away with anything in hotels these days and many people, evidently, have no respect for the people that left to clean up their horrible mess. From dirty diapers to bloody needles and worse, people just don't care what they leave behind.
These 14 stories will shock you in their level of disgustingness. The filthy messes that these terrible people leave behind are insane and the poor people left to pick ip those messes deserve high praise for what they are forced to deal with.
You’d Think Someone Would Have Smelled Something!
“I found bloody parrot feathers all over a room. They claimed it was a service animal (it wasn’t) and had gotten too stressed and pulled all of its plumage out. The guest tried to blame the hotel for noise. We charged them for the cleanup.
I was working in the office one day when the front was swarmed with police cars. They raided a room with no notice to us at the front desk. It turned out a dealer was cooking speed in one of rooms with two women of the night and a dog. There was a short standoff before everyone was arrested.
Their car was seemingly forgotten about in the parking lot, but it disappeared a week later. We were unable to charge for damages since all of their cards were stolen.”
It Took An Army’s Worth Of Supplies To Clean
“I had an elderly couple check in one afternoon. A couple of hours went by and the husband came up saying the wife was sick and they needed to leave immediately. Given the circumstances, we figured it would be a quick clean so we refunded the money and downed the room for the night.
The next morning we told one of our maids to hit it first since we knew it was empty.
The maid came back refusing to clean the room because there was poop all over the bathroom. I didn’t really believe her because she tended to be lazy. So I decided to check it out myself. She wasn’t lying. There was poop EVERYWHERE.
I don’t know how, but there was poop on the toilet seat, on the tank, under the vanity and on the wall under the vanity, on the floor next to the toilet, on the wall behind the toilet, and on the side of the bathtub. This lady must have blown out her behind while falling over to poop based on how and where she pooped. The smell was horrendous.
I ended up having to clean it. I went in wearing rubber gloves and a mask. The motel had one of those small masks for smoke, but I had to use three bandanas and leave the room every few minutes. I went through three bottles of our strongest cleaner plus an entire garbage bag of cleaning rags which were immediately trashed. We had to down the room another five nights with the use of five bottles of air freshener and open windows.
We did not charge the elderly couple for the mess. It was a small motel on the coast (ocean front) and our bosses were high on keeping a good reputation to keep the repeat customers.
I’ll never forget that.”
They Couldn’t Keep Their Hands Off Each Other
“Late one evening, an angry woman entered our lobby from the pool with three children and said, ‘You guys need to do something about what’s going on out there,’ and gestured to the pool area. I looked at her inquisitively and she just said, ‘Go look, you’ll see.’
I walked outside and it was immediately clear the couple in the hot tub were ‘discreetly’ getting busy.
I approached just enough to get their attention and said, ‘Hi guys, I know everyone’s here to have a good time tonight, but we received a complaint about some hot and heavy activity in the hot tub.’ They were clearly wasted, but apologized and said they would stop.
A few minutes later, the phone rang. It was the woman who complained earlier calling from her room which faced the pool. ‘They’re still at it. You need to do something. Children are staying in this hotel.’
I went back outside and sure enough, now that the spectators were gone, they were going at it again… in the hot tub.
I told them to get out. They started giving me the story: it was their anniversary, they were very sorry, they wouldn’t have any more problems with them. I foolishly let them stay in the hot tub.
About 10 minutes later, the phone rang again. ‘Seriously!!?’ It was the same lady. ‘I looked out the window, they’re both totally naked.’
‘I’m sorry, ma’am, I’ve warned them, now I’m calling the police.’
The police came and went straight out to the pool. The officer handled it like a pro. He was very nice, let them know that it was inappropriate, he didn’t want to ruin what’s clearly a fun weekend for them both, but they needed to go to their room and not come out for the rest of the night. They were to stay in their room until tomorrow morning. No excuses. The couple thanked him for his understanding and promised they would behave and stay in their room.
The officer and I ended up chatting and laughing about it all and he asked if he could grab a cup of coffee in our lobby while he filled out his report.
He was sitting in the lobby, I went back to work, and I heard him say, ‘Oh, you’ve got to be FREAKING kidding me!’ I was shocked at the broken quietness as I saw him jump up and exit the lobby. He headed right to the hot tub, where the SAME COUPLE was back in the hot tub making out! I can only assume they took the stairs at the end of the hall out to the parking lot and around to the pool. He arrested them both.
They came back Monday afternoon (they were arrested on Friday night) to collect their property.”
A Needle Scare!
“I found a syringe under a mattress, AFTER I felt a prick on the end of my finger. I was tucking in a sheet under the bed, and there were actually two uncovered ‘insulin’ needles under there.
I got rushed to the hospital; hepatitis shots and a tetanus shot, two different HIV prevention medications for a month, and monthly blood tests for about a year.
I’m fine now, and it barely stuck me in truth, but I was already afraid of needles and disease. I still feel traumatized. The doctors assured me that they were more precautious than necessary.”
The Death Of A Dora Doll
“A blood soaked Dora the Explorer doll.
There were no kids in the room (as far as we know). It was just one dude in his mid 30s. There were two cans of Monster energy drink beside it and $180 dollars left in tips under the pillow. The cops were called.
It was really weird, because at first, they seemed pretty satisfied that it was nothing crazy. I didn’t really deal with the cops directly. I gave my statement about how we found the room before they sent me home, and that was the only time I talked to them.
It was a summer job, so I went back to school about a month and a half later. But when I left, our understanding was that everything was ok. If anything came to light after I left, I was not made aware of it. But I feel like since I never had to talk to the cops again, they were satisfied that nothing super crazy went down.”
The Ballad Of Huge James
“I’ve worked night audit at a couple hotels for a few years now, and I’ve got a couple of stories of nastiness left behind.
The first story happened about a week after I started working night audit. This guy who was staying on our first floor, had decided to go outside to smoke in only a towel. His towel apparently became stuck in the door, and in a genius move, he grabbed the smokers pole and busted out the window to his room. When he climbed in, he cut himself badly enough that he bled all over the room. The shower curtain, bedding, and a few pillowcases had to be sent out to be professionally cleaned, and the rest of the room had to be professionally cleaned. The hotel charged him with the cost of the window, the cost of the cleanings, and for every night the room was out of order, which was about a month. During cleanup, one of our houseman got cut by the glass in the window, and had to get treated in case of blood-borne disease and get stitches. The guest paid for all that too. The cost was around $10,000 for everything, and he was banned from the property forever. He tried to come in again about a year later with a third party reservation, but our GM personally waited for him and escorted him off the property.
The second story is about a man who we called ‘Huge James.’ Huge James is literally the biggest man I have ever seen. He’s pretty tall, and easily 500 pounds. In his room, were his wife, his daughters, and himself. The women in the family were all normal size. This family quickly developed a bad reputation with our pizza chains that delivered, because they would order a lot of pizza and never tip the driver. The drivers would come down and complain to me or other front desk staff about this. It got to the point where the Domino’s drivers would just give us the pizzas to take up to their room. Huge James and his family never let housekeeping in for the week, and when they finally were allowed in, there was so much trash from fast food and pizza joints that they started to stuff it under the beds.
What is worse is that Huge James was physically too big to use the toilet in the room (we have rooms with reinforced toilets, so we absolutely could have accommodated him), so he had defecated in the tub. He then would use our nice white hotel towels to wipe himself, and just leave it on the floor. Nobody knew about the towels until our laundry lead, Miss Brenda, found them herself. We had to throw the towels away, and we nearly lost Miss Brenda because of that mess.
While that was going on in the laundry room, one of our housekeepers was cleaning the room and noticed a towel tucked into the side of one of the beds. She pulled the towel out and a giant adult toy came flying out with the towel. I saw the pictures of it, and end to end, it was almost as wide as the towel it was covered with. In addition to this, there were stains all over the bed that had soaked through the sheets and onto the mattress. In the bathroom, the tub wasn’t draining, and when they pulled the stopper mechanism out to try and clear the blockage, a lot of poop came with it, and that’s how we knew they were shoving the poop down the shower drain.
During this time, they had been staying on a third party reservation and making a new reservation every few days. When the new reservation popped up in our system after discovering what they had done to the room, the GM decided to evict them. Huge James came down and started screaming at the front desk supervisor about how the mess wasn’t his fault and that it was his mentally-challenged daughter doing all of that, and making the messes, and defecating in the tub. Everyone had met his wife and daughters, and they were really nice people, so we didn’t believe him when he made claims that his daughter was the one making the mess.
Huge James drove a lifted Hummer with huge chromed out rims, and the night before his eviction, I jotted down his license plate number in case he tried to pull something before he left (he did). When he found out that he was no longer allowed on the property, he trashed his room and smeared all the sauce packets from fast food and actual food on the walls, the tv, and the windows. They found food between the mattresses, and the bed frames had been broken. When it was time for him to go, we had police there to take them off the property. After they left, all of the damage was found in the room, and because I had the license plate number, they were found and charged with vandalism and we took them to court.
It came out in court that it was actually him that was defecating in the tub and he destroyed the room before they left. No surprise there.”
There Was A BEAR In The Room!
“A bear. There was a BEAR in someone’s room.
First, you have to understand that a lot needs to happen for this to occur.
Our lowest floor was still about a meter and a half from the ground and each room had a balcony rail. A guest decided to unload his motorcycle from his truck and leave the ramp down, so (I’m assuming) he could ride the bike up when he was done.
The guest that was staying in the room had room service, decided to leave the food uncovered and the balcony doors open, and later went to the hotel pool/spa to relax. After going back to the room, they came down to us at reception and said that there was a bear in the room.
Puzzled, we quietly approached the room and slowly opened the door. Lo and behold, there was a bear eating room service and making a mess of my afternoon.
We called the parks department to deal with it and the guest was not charged a cleaning fee.”
They’re Still Puzzled By The Final Pizza Slice
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“Pizza. And not just like leftovers. An entire pizza. And not a single slice of it still in the box.
The first red flag we found was the slice of pizza smeared all over on the TV. Then we saw two slices side by side like they had worn them as slippers and dragged their feet across the floor. One slice in the dresser, one in the nightstand, one in the sheets, and one in the bathroom sink.
We cleaned the room as normal and put all the pizza in the box. The whole time, I was wondering why someone would do this, was the pizza not good? Was one slice enough and you had to buy the whole thing? I was doing the final checks in the room and it still smelled like pizza. I flicked the lamp on and looked for the final slice. I finally found it, shadowed in the lamp shade. This individual had smeared the last slice on the inside of the lamp shade.
That was the final piece of the puzzle (or pizzazule).
This person bought an entire pizza just to hide it in his hotel room.”
They Thought Cleaning Was Free No Matter What
“It was a family retreat or children’s birthday party of some sort. The adults were getting wasted while the kids were in the presidential suite going crazy.
The parents decided to have a fully stocked ice cream bar and allowed the kids to do what they wanted with it. There were M&Ms crushed into the carpet, chocolate footprints on the walls, whipped cream everywhere, and fruit punch spilled on the bed. It was a total disaster.
In total we had to charge them about $7,000 in damages, which they took to court, because they thought, ‘The cleanup would be included, that’s why we did it at a hotel!’
They also smashed glass all over our dog hiking trail, which I had to clean up.”
The Very Weird Woman That Hated Fiberglass
“There was an older woman who checked in my second week of being there; she definitely should not have been independent. She lived in town and booked a room for a week. She said that she was getting her house renovated because it was infested with ‘fiberglass.’ She was probably in her 70s or was just not keeping herself up for a person in her 60s. She would walk around with one of those surgical masks, wearing yellow rubber gloves. As the week went on, she started to wear bandages on her arms. We think she was scratching herself. I bet if we asked, it would have been because of the fiberglass.
She shouldn’t have been able to drive, but she kept going to and from her house to get more stuff and she was basically moving in. Our hotel was on a main road and she would just back up into it without looking, it was a miracle she never got into an accident.
But other than that, she would spend most of her time in the room, and occasionally would walk to the office (where the manager would sit, this would be me or one of my other coworkers) and just spout crazy stories about fiberglass and how it was everywhere and all over her room. Once the week was up, she extended her stay another five days because her house wasn’t ready yet.
She repeatedly declined maid service so we could never really get a glance of the condition of the room, yet she would keep complaining that her air conditioning had ‘fiberglass all over it,’ and one of the days she came to the door complaining that the room was infested with spiders and she showed a tissue that she said had ‘spiders in it,’ but there was nothing. Like, really sad stuff.
Unfortunately, since we didn’t really have any real way of helping her, my boss advised me to tell her that we were booked solid for the rest of the summer, meaning she couldn’t extend her stay any longer, so we waited out those last few days dealing with her complaining and occasionally catching glances at the room as the maids brought her towels and such.
From what we saw, there were pillows everywhere, a big bag of like perfumes, pills, sprawled out on the dresser, and lots more. She was seen a few times carrying large garbage bags into the room and we weren’t sure what was in them. Just imagine a room that a mentally ill person had been staying in.
She also had a few weird interactions with guests that made them complain, so we really could not wait until she was gone.
But this is the freakiest part where we get to the answer to what we found after a guest’s stay:
IT WAS SPOTLESS. On her last night, we think she climbed out the window and put stuff in her car and left, stealing the key in the process, but that’s common enough we just replace them. We went back and looked at the camera, but she was not on camera at all. The night manager did not see her leave, so the only way she could have done it was through the window.
Every worker at the hotel was so curious to see what the room was like after she was gone. It was insanely clean. Nothing was broken except the air conditioner air filter, but other than that, not much else. We still had a third party clean the room.
My boss said she drove by the woman’s address and it was a beautiful house that must have cost a couple million dollars. She said there was a metal trailer in the driveway (we think she started living in that after the hotel).
The whole situation was sad, and just so, so bizarre. I really hope she got some help or something. There really wasn’t much we specifically could do, so we had to just move on.”
An HIV-Positive Fist Fight
“Two worst experiences I had to witness were:
A couple came to the desk early one morning, they clearly had been in an all out fist fight. They were cash-paying customers and all they said was, ‘Sorry, we got in a fight, there is blood in the room, we are HIV positive.’ Then they took off.
The room was an absolute horror show, and we had to hire special cleaners to come gut the room and ended up replacing basically everything in the room. Room was out of commission for almost a year.
At the same hotel, we had some wards of the state-types staying. The worst was a couple with a newborn. They couldn’t afford anything, so made the decision to use our towels as diapers. The state wouldn’t let us kick them out and they were just taking the towels off the carts. We ended up having to evict them from the hotel as they had been there long enough to establish residency.”
It’s Always The Quiet Guy
“This is more weird than bad, but I forgot that a guest decided to extend his stay, and so when a maid went to clean his room, she called me up saying she wasn’t able to get into the room. I went up and unlocked it for her.
Upon opening the door, we peered into the room, and she immediately yelled and hollered about how she wasn’t going to step inside that room and quickly just left the scene. The guest, a sweet and somewhat nerdy 20-something computer programmer had what I can only describe as an IMMENSE amount of weird voodoo items in this room including this strange statue of a raven, a large tombstone, candles, and other weird fetishist items.
I felt bad for invading his privacy when I realized he had asked to extend his stay. His door always had the ‘Do Not Disturb’ sign on it and I had just assumed he forgot to remove it before leaving as many guests do.”
It’s A Hotel, Not A Zoo!
“I worked at an upscale ski resort. One family let their toilet-training kid pee behind the toilet and under the sink throughout their whole visit, then put our white towels on top of it to ‘help clean up the mess.’
The whole place smelled like a freaking rhino enclosure. He ruined the towels, too.”
Celebrations And Tragedies
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“Empty boxes of fried chicken and the bones laying all over the floor between beds, white powder on the dresser and a lamp thrown through the glass door dividing two rooms of a suite once. Dirty diapers and birthday cake smashed into the walls. It turns out, people get really angry when you have to kick them out for trying to have a party like that.
I think the only one that tops that was a guest’s corpse (full disclosure – I wasn’t the one who found that). The guy downed a fifth of wild turkey and a bottle of pills. I never found out why. For those with dark humor though, we Googled him afterwards and found out he owned a funeral home. My manager asked me why he would bother to do it in the hotel considering that (I was the one who found out about that) and my first response was, ‘you NEVER mix your business with pleasure.'”